Exhibit I—Preparing for an Inspection

• The inspectors look for documentation of service provision, so if it is not in the record it did not happen. Be sure to keep records up to date and document attempts to gather missing information.

• When the inspector asks to see records, try to get them in a timely fashion. Be sure to give complete information. For example, if urine records or other information are kept in a different location from the patient record, do not forget to give them to the inspector.

• If your program has a programwide exemption, keep a copy of the exemption letter on site so the investigator will know the exemption has been approved.

• If you have had deficiencies in the past, make sure to have corrected these problems according to your corrective action plan. The investigator will look at the old problems.

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